Privacy Policy

INTRODUCTION

Heeddata is committed to respecting your online privacy and recognizes your need for appropriate protection and management of any information you share with us by using our website.

This Privacy Policy describes the overall privacy practices of Heeddata regarding information we collect on our website and through our other Internet advertising mediums, including but not limited to email, newsletters, and leave-behinds. This Privacy Policy does not apply to the practices of companies that Heeddata does not own or control, or to people that Heeddata does not employ.

CHANGES TO THIS POLICY

Heeddata reserves the right to modify this Privacy Policy without any prior notice and any modifications are effective when they are posted here. If you are accessing this Website as a representative of an organization, this Privacy Policy binds both you individually and the organization and references to “you” or “You” and “your” or “Your” shall be construed to apply to you individually and the organization.

INFORMATION COLLECTED BY HEEDDATA

Non-data and information Identifiable Consumer Information

Heeddata collect information from you to better meet your needs and to provide you with a more relevant user experience. Some of this information is collected automatically through API.

data and information Identifiable Consumer Information

Heeddata collects information that you may choose to provide to us when requesting additional information from us. Some examples of data and information identifiable data that you may provide to us include name, address, telephone number and email address, and organisation data given to us, you may later elect to have your information deleted from our files or by following the opt-out procedures set forth below.

HOW COLLECTED INFORMATION IS USED

The non-data and information identifiable information that Heeddata collects is not used for marketing and sales efforts.

Cloud Cost and Usage Data:

Heeddata will collect and store your cloud cost and usage information in order to give you the desired analytical view and recommendations.

Billing and Organisation information:

Heeddata only will collect information, which is required for a billing purpose, like the Organisation name, SPOC, official registered address, phone numbers, emails IDs, PAN/TAN/GAT and related information.

SHARING INFORMATION WITH THIRD PARTIES

We may give your information to any member of our company which supports our processing of data and information  under this policy. or anyone of the following selected third parties:

• Organizations that process your data on our behalf and in accordance with our instructions and applicable law. This includes organizations supporting the services we offer through the site, in particular organizations providing website and data hosting services, providing fulfilment services, distributing any communications we send, supporting or updating marketing lists, and facilitating feedback on our services. These organizations (which may include third party suppliers, agents or their sub-contractors) will only use your information to the extent necessary to perform their support functions.
• Analytics and search engine providers that assist us in the improvement and optimization of our site and subject to the cookie section of this policy (this will not identify you as an individual).
• Business partners who jointly with us provide services to you and with whom we have entered into agreements in relation to the processing of your data and information.
• Payment processing providers who provide secure payment processing services. (Your payment card details are not shared with us by the provider.)
• In the event that we sell or buy any business or assets, in which case we will disclose your data and information to the prospective seller or buyer of such business or assets, subject to the terms of this Privacy Policy.
• If Heeddata or substantially all of its assets are acquired by a third party, in which case data and information held by it about its customers will be one of the transferred assets.
• If we are under a duty to disclose or share your data and information in order to comply with any legal obligation, or in order to enforce or apply our terms of service, terms of use, and other agreements with you; or to protect the rights, property, or safety of Heeddata, our customers, or others.

LOCATION OF data and information

Heeddata, Inc. is located in the United States. Depending on the scope of your interactions with Heeddata, your information may be stored in or accessed from multiple countries, including the United States. Whenever we transfer data and information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Notice and as permitted by applicable data protection laws.

OUR PRIVACY POLICY AND OUTSIDE LINKS

This Privacy Policy only applies to the Heeddata Website. Once you are outside of the Heeddata Website, any information you submit is no longer in our control or governed by this Privacy Policy. You should be sure that you review the privacy policy of any website to which you link or redirect your browser, and you should not assume that any such website is operated by Heeddata or governed by this Privacy Policy.

SECURITY

Wherever your data and information identifiable information may be held within Heeddata or on its behalf, we intend to take reasonable and appropriate steps to protect the information you shared with us from access or disclosure not in compliance with this Privacy Policy. Please note that while Heeddata will make every reasonable effort to protect your information, no transmission of data over the Internet is 100% secure.

Heeddata maintains physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of data and information. We protect the security of your information during transmission to or from Heeddata websites, applications, products, or services by using encryption protocols and software.

Non-data and information Identifiable Consumer Information – Use of Cookies and Opting-Out

The Heeddata Website utilizes cookies to collect information about your website activities and to recall the data and information you previously shared with us. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser. Blocking cookies may result in a lower quality experience for you while you are visiting the Heeddata Website.

Data and information Identifiable Consumer Information – Opting-Out

You may choose whether or not to provide data and information identifiable information to Heeddata. If you choose to provide such information to Heeddata, you have the right to tell us not to use such information in some or all of the ways described herein or to require that such information be deleted from our database. If you no longer wish to receive our newsletters, surveys or promotional communications via email, you may opt-out by following the instructions to unsubscribe at the bottom of any promotional communication. To have your data and information completely removed from our databases, simply contact us at support@heeddata.com and provide the name of the service for which information was provided, your full name and email address so that we may identify you in the opt-out process. Once we receive your instruction, we will promptly take corrective action.

Data Deletion Policy:

ACCESS AND ACCURACY

To the extent that you do provide us with data and information identifiable information, Heeddata wishes to maintain the accuracy of this information. Where we collect data and information identifiable information from you on the Website, our goal is to provide a means of contacting Heeddata should you need to update or correct that information. If for any reason those means are unavailable or inaccessible, you may send updates and corrections about your data and information  identifiable information to, Support@heeddata.com and we will make reasonable efforts to incorporate the changes in the information that we hold as soon as practicable.

GDPR INFORMATION FOR EU CUSTOMERS (to be verified)

• Data and information: The data and information  we collect may be considered data and information  Data under the General Data Protection Regulation.
• Data Transfer: We provide our Services from the US. That means that we may transfer your data from the EU to the US. Because the European Commission has not provided a decision of adequacy for the US, we protect your privacy and your rights through the use of the European Commission’s standard data protection clauses.

We’ll take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your data and information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other data and information.

YOUR RIGHTS

If you’re located in the EU, you have the following rights relating to your data and information:

• The right to be informed about how your data and information is being used
• The right to access the data and information we hold about you
• The right to request the correction of inaccurate data and information we hold about you
• The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
• The right to stop direct marketing messages, which you can do through My Account, and to withdraw consent for other consent-based processing at any time
• The right to request that we transfer or port elements of your data either to you or another service provider
• The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office

CALIFORNIA CONSUMER PRIVACY ACT (to be verified)

Categories of data and information collected. The data and information that we may collect, or may have collected from consumers in the preceding twelve months, fall into the following categories established by the California Consumer Privacy Act, depending on how you engage with Heeddata’s Offerings:

• Identifiers, such as your name, alias, address, phone numbers, or IP address.
• data and information as described in subdivision (e) of Section 1798.80 of the California Civil Code, such as a credit card number.
• characteristics of protected classifications under California or US federal law, such as age or gender, for example, if we conduct user surveys or analysis.
• commercial information, such as purchase activity.
• Internet or other electronic network activity information, including content interaction information, such as content downloads, streams, and playback details.
• audio, visual, electronic, or other similar information, including when you communicate with us by phone or otherwise.
• professional or employment-related information, for example, data you may provide about your business.
• inference data, such as information about your preferences

For more information about the data and information we collect, see the above section on information collected by Heeddata.

Categories of data and information disclosed for a business purpose

The data and information that we may have disclosed about consumers for a business purpose in the preceding twelve months fall into the following categories established by the California Consumer Privacy Act, depending on how you engage with Heeddata’s Offerings:

• Identifiers, such as your name, email, address, or phone numbers, for example, if we use a third party to facilitate customer contracts.
• data and information as described in subdivision (e) of Section 1798.80 of the California Civil Code, such as a credit card number, for example, if we use a third-party payment processor.
• your age, gender, or other protected classifications under California or US federal law, for example, if we conduct user surveys or analysis using a third-party service provider.
• commercial information, such as the details of a product or service you purchased if a third-party service provider is assisting to provide that product or service to you.
• Internet or other electronic network activity information, such as if we use a third-party service provider to help us gather reports for analysing the health of our services.
• audio, visual, electronic or other similar information, for example, if a third-party service provider reviews recordings of customer support phone calls for quality assurance purposes.

For more information about the data and information, we may disclose to third parties for a business purpose, please see the relevant sections in this document above.

Your Rights. You may have the right under the California Consumer Privacy Act to request information about the collection of your data and information by us, or access to or deletion of your data and information. If you wish to do any of these things, please contact us at SUPPORT@HEEDDATA.COM. Depending on your data choices, certain services may be limited or unavailable.

No sale of data and information. In the preceding twelve months, we have not sold any data and information of consumers, as those terms are defined under the California Consumer Privacy Act.

No Discrimination. We will not discriminate against any consumer for exercising their rights under the California Consumer Privacy Act.

LINKS TO OTHER SITES

The Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

CHILDREN’S PRIVACY

Our site and product offerings are not intended for children under the age of 18. Accordingly, we do not intend to collect data and information Data from anyone we know to be under 18 years of age.

WEBSITE ANALYTICS

Heeddata may use website analytics tools to collect information about the use of our website. These tools collect information such as how often users visit our website and what other websites were viewed prior to and after visiting our website.

COMMITMENT AND CONTACTING US

If you have any comments or questions regarding our Privacy Policy, please contact us at SUPPORT@HEEDDATA.COM. While we cannot guarantee privacy perfection, we will address any issue to the best of our abilities as soon as practicable after you bring it to our attention. For more information, or if you have questions or concerns regarding Heeddata’s Privacy Policy, you may email us at SUPPORT@HEEDDATA.COM or you can send correspondence to the following address:

Heeddata India Pvt Ltd,
2nd Floor, Lakshmi Veda Ark,
Plot No 1217A,
Road No. 36, Jubilee Hills,
Hyderabad,– 500033
Telangana, India